Singapore Changi Airport (IATA: SIN), "Changi" or just "the airport" to locals, is the main commercial airport of Singapore. It is 25 km (16 mi) from the centre of Singapore, on the eastern edge of the island, and has good public transport links to all parts of Singapore.
Consistently voted one of the best airports in the world, Changi is quintessentially the hub for flights within Southeast Asia, to where virtually all Southeast Asian airlines fly, and a common stop on the Kangaroo Route between Europe and Australia. It is the hub airport of the island nation's flag carrier Singapore Airlines alongside its low-cost subsidiary Scoot and another low-cost carrier, Jetstar Asia, a subsidiary of Australian flag carrier Qantas.
Changi Airport is on the east coast of Singapore, about 25 km from the downtown area with good rail and road connections. There are no domestic flights due to the small size of Singapore; all flights to Changi are international (Singapore has only one other civilian airport: Seletar).
Opened in 1981 on reclaimed land to alleviate the ever-increasing air traffic at what was then Paya Lebar Airport closer to the city, Changi is one of the world's busiest, and has been consistently voted in the world's top three best airports. Passengers are made to feel at home while in transit, with more facilities than you'd typically expect at an airport. Air-side gardens and artworks soothe the eyes, a massage parlour and spa relax the muscles, a swimming pool at Terminal 1 helps keep the body fit, while a cinema and giant television screens provide visual entertainment. There are even butterfly gardens and koi carp ponds! In 2019, a nature-themed mall called Jewel Changi, smack dabbed near the terminal buildings opened its doors and features a retail & restaurant paradise, as well as spectacular high gardens & the world's tallest indoor waterfall, that wows not only travelers using the airport but also locals living in other parts of the island nation.
The airport's schedules are dominated by the island nation's flag carrier, Singapore Airlines, its low cost subsidiary, Scoot, and its fellow low-cost competitor, Jetstar Asia. All Southeast Asian major airports have at least one flight from Singapore, taking at most 4 hours. East Asia, South Asia, and Australia are reachable in 7 hours or less and see multiple services per day by different airlines. Many major cities in Europe, as well as some in Africa and North America, also have a non-stop connection from Singapore. In fact, three of the world's top 10 busiest international flight routes (to Jakarta, Kuala Lumpur, and Bangkok as of 2019) and four of the top 10 longest flight routes (to New York JFK and Newark airports, Los Angeles, and San Francisco as of 2022) originate from Singapore, cementing its reputation as one of the world's most important aviation hubs.
The odd one out
Uniquely, Malaysian airline Firefly flies turboprops from Kuala Lumpur-Subang not to Changi, but Singapore's other airport, Seletar, instead. See Singapore#Seletar Airport for details.
Changi has four terminals, referred to as T1, T2, T3 and T4. Terminals 1, 2, and 3 are connected in a horseshoe shape, yet are numbered rather in order of their construction completion time. Thus, Terminal 1 is sandwiched between Terminals 3 on the left and 2 on the right. A walk from gate A21 in terminal 3 to gate F60 at terminal 2 spans at least 5 kilometers; to spare you the hike, free Skytrain shuttles connect these terminals together, and the shuttle between T1 and T2 is an attraction in itself since it passes right next to the Jewel waterfall. You can walk or use the Skytrains to transfer without going through immigration.
Terminal 4 however, is located on a separate area and not interconnected to the former three terminals. To transfer there, you must take the bus from outside the departure levels of Terminals 1 or 3, or Gate C21 at Terminal 1 if you are connecting from airside.
Singapore Airlines flights arrive at T2 or T3 regardless of where they are coming from; if you have friends picking you up, ask them to check the flight information system via the airport website.
Terminal 1: Concourse C & D
Used by low-cost carriers Scoot & Jetstar, in addition to most Oneworld and non-alliance carriers.
Terminal 2: Concourse E & F
Singapore Airlines flights to Southeast Asia, Air India, Lufthansa, Swiss, Sichuan Airlines, and Royal Brunei Airlines. Only partly open due to ongoing renovations until 2024. Gates E21-E28 are temporarily accessible only from Terminal 1 and used by airlines from this terminal.
Terminal 3: Concourse A & B
Main terminal for Singapore Airlines flights outside Southeast Asia, as well as most Star Alliance and Skyteam carriers.
Terminal 4: Concourses G & H
Used by low-cost carriers AirAsia & Cebu Pacific, in addition to Cathay Pacific, Jeju Air, Korean Air, Vietjet Air, and Vietnam Airlines.
For transit, each concourse has a prominent transfer desk to collect your next boarding pass. Check the TV screen for information about where to retrieve the boarding pass for your flight.
There are no boarding calls made within the airport and boarding gates generally close 10 minutes before departure.
Unlike most other airports, there are no separate zones for departing and arriving passengers in the airside of the main terminals, hence arriving passengers are free to shop and eat if they are not in a hurry to pass through passport control. In addition, unless you have checked luggage, you can clear passport control at any terminal; security checks are done at the gate of the respective flight. At Terminal 4 however, the centralized security screening is after immigration.
From the airport there are a number of ways to get into the city. If you're coming off a long flight and have luggage, by far the easiest option is to simply take a taxi, fares are reasonable ($20-30) and the city center is only 30 minutes away.
Changi Airport is the terminus of the East-West line of the Mass Rapid Transit (MRT) rail system. While cheap, the MRT is aimed squarely at commuters: there are no express services, the trains are regular commuter trains without baggage storage (although many of the train sets have handrails installed in place of seats in order to occupy more standing passengers with luggage), and can get quite crowded during rush hour (mornings towards the city, evenings towards the airport). But if you're not in a rush, don't have too much luggage or are staying near a station, the train can still be worthwhile.
The station sits between Terminals 2 and 3, and is well indicated from Terminal 1; access to Terminal 4 requires you to take a bus that stops at Terminals 1 or 3. You'll need to change trains at Tanah Merah – exit on the left hand side door and cross the platform if you are heading to the city. When going to Simei, Tampines, or Pasir Ris MRT stations, exit on the right hand side. When returning to the airport from both directions, cross to the middle platform. If you use the Downtown Line, transfer at the Expo station, just before the airport. It should cost you less than $3 (Singapore dollars) to get anywhere from the airport, for instance the 40-minute ride to City Hall station costs $2.30 and you can pay by tapping any Visa/Mastercard on the gates. Trains run Mondays to Saturdays from 05:30 and Sundays from 06:00 every 10 minutes until midnight. See Singapore#Get around for more details and other payment options.
A Ground Transport Desk is available in the arrival hall at all terminals and can arrange shuttle bus transfers. The shuttle costs $10 per adult and $7 per child (aged 12 years and below) and will take you to most downtown hotels.
Transtar Travel operates a coach service from Terminals 1 and 4 to Johor Bahru Customs, Immigration and Quarantine Complex (CIQ). Fares are $10 from Changi Airport to Johor Bahru, and RM10 in the reverse direction. Payment is accepted by cash and EZ-Link card. The first bus departs at 8:15AM and the last leaves at 11:15PM.
A shuttle bus operates from Terminals 1 and 4 to Tanah Merah Ferry Terminal, where you can catch ferries to the Indonesian islands of Batam and Bintan, and to the Malaysian resort town of Desaru. Fares are $3 per person, and can be paid either by cash or EZ-Link card. This service is suspended due to COVID.
Taxi remains the fastest way to travel to the City Centre, taking around 30 minutes. Keep in mind the additional surcharges for trips from the airport.
There are 2 types of taxis to choose from, depending on how many people are travelling together.
Taxis are easily available at the airport and you need not call one if you are traveling from there. If you are traveling to the airport however, calling ahead may be a better option. - Comfort or Citycab, +65 6552 1111. - Premier Taxis, +65 6363 6888. - SMRT, +65 6555 8888. - Transcab, +65 6555 3333.
Private hire car services Grab, Gojek, Tada Mobility, and Ryde enables you to book a ride using the respective apps from your phone. This is often cheaper than taking a taxi and can be faster too if there's a queue. Head to the designated pickup points at the arrival levels of T1, T2, or T3, and pay attention to the door number, since this is how the drivers will find you in the scrum.
A number of bus routes serve the airport and take you to the city center and other points at eastern and northern Singapore, but they are generally not optimized to bring luggage. If you wish to look at the views of Singapore from ground level at a leisurely pace however, they can be of great use. Bus terminals are in the basements of T1, T2 and T3, and at ground level at T4 next to Car Park 4B.
All buses serve terminals 1 to 3; only routes 24, 34, 36, and 110 make a stop at Terminal 4.
Buses generally run from 05:30 to midnight every day. Fares vary depending on distance, but a ride to the city should cost around $2.50. You can pay by tapping in a bank card or mobile wallet, as well as store valued cards, Singapore Tourist Pass, or exact fare in cash to the driver.
The airport is at the terminus of the Pan Island Expressway (PIE), the East Coast Parkway (ECP), and the Tampines Expressway (TPE). A drive to Tampines takes 10 minutes, to Downtown, Woodlands, & central Singapore 30 to 40 minutes; a drive to Jurong at the western end of the expressway is twice as long. All parking lots except the one for Terminal 1 and Jewel Changi are eligible for long term parking, with parking rates capped at $57.60/24 hours; short term or general parking at all terminals are at a rate of $0.04/minute, starting from 10 minutes after entrance. An open-air parking lot between Terminal 2 and JetQuay terminal offers a cheaper parking rate of $35/24 hours or $0.035/minute.
Car rental counters are open 7AM to 11PM. Mainstream brands have their respective kiosks at the arrival level of all terminals except terminal 1.
Passengers whose flights depart from Terminals 1, 2, or 3 are free to use most of the facilities within these three terminals (e.g. if your flight departs from Terminal 2, you can head over to Terminal 1 to use the swimming pool there). This is because Terminals 1, 2, and 3 are well-connected to each other by the SkyTrain, an automatic driverless people mover which operates both landside and airside, that operates from 4AM to 1:30AM. When the train is not in operation, you must walk if you wish to remain airside. A walk from Terminal 2 to Terminal 3 or vice-versa should take about 30 minutes as you have to pass through Terminal 1. A buggy car that will take you to your boarding gate, very useful if you are in a hurry, is available upon request. If you are landside, you can walk along the walkway that passes through Jewel Changi.
Terminal 4 is located in a separate area from the other 3 terminals, and is not served by the SkyTrain system. To connect airside, you need to clear security first, take the bus from gate C21 at Terminal 1 or the arrival hall A before immigration at Terminal 3; to connect landside, get on the bus from Door 3 Departure Level of Terminal 1 or Door 8 Departure Level of Terminal 3. The bus shuttle runs 24 hours every 10 minutes and takes you there in 10 to 15 minutes.
For the listings below, "landside" requires going through passport control to enter Singapore, while "airside" can be accessed in transit without going through immigration.
Even if you are stuck in the airport, there are plenty of ways to kill time as each terminal has a unique design and the airside areas of T1, T2, and T3 are attractions in themselves. T2, arguably the most interesting, has an indoor garden, a music listening area with couches and mood lighting, a computer gaming room, a small cinema (you can bring your luggage trolleys inside and park them at the back), paid massage services and, of course, plenty of duty-free shops. T3 has a butterfly garden and plenty of natural light, but fewer entertainment options. T1 has a swimming pool for $13.91 and Jacuzzi, both open until 23:00. There is an outdoor cactus garden on the roof of T1. You can travel between the main terminals without passing through immigration and, if you have no checked-in luggage to collect, you can clear passport control and customs at any terminal. T4 is smaller than the other three terminals, but has a Peranakan heritage area with exhibits about Peranakan culture and history.
Being a tropical country, the airport tries to introduce native flora for travelers who lucked out of visiting Southeast Asian gardens and jungles, or just to unwind themselves.
Priority Pass holders have access to all of the pay-per-use lounges.
All of the terminals include a food court at Level 3 within the transit area, where you can savor Singapore delicacies without stepping out of the airport. There are however many more options landside that are worth checking out, especially at Level B2 of Terminal 3 and Jewel Changi. As locals do also frequent these places, prices generally are similar to other spots across the island.
Some of the restaurants in the transit area accept neighboring and world major currencies; change in cash is however always given in Singapore dollars. The food courts and convenience stores there are, with few exceptions, open 24 hours.
There are unfortunately not many places to eat in Terminal 1; head to Terminal 3 or Jewel Changi for better options.
As Terminal 2 is only partially opened due to renovation, there are no options to eat and drink landside.
Terminal 3 offers by far the most complete eating options, especially at the publicly accessible level B2 that is like a mall in itself.
A shopping mall adored by locals & transiting passengers alike, restaurants that cater to many tastes of the world are peppered across 7 levels of this spherical building. Many are sit-down establishments in a space designed akin to fine dining places, some with a lucky view of the gushing Rain Vortex, while others offer snacks that can be enjoyed as you stroll around. For something cheaper yet substantial & still authentic Singaporean, head into the food court at level B2.
Your spare change can go a long way.
If you have spare Singapore dollars or other currencies you wish to dispose of, you can do so at the Travelersbox vending machine for credit at various merchants (such as Starbucks, Facebook, JD.com, Grab, Lazada, Amazon China or Japan, Facebook, Tokopedia) or donate them to charity.
If Changi Airport were a mall & moved to more than 100 countries, it would constitute their largest mall! The shopping experience is vibrant, especially thanks to the variety of shops that are housed at Jewel Changi. As it is frequented by locals alike, prices landside are the same as other places within Singapore, be it retail or F&B, and you need not venture far into the city center to find similar options.
All stores in general accept American Express, Visa and MasterCard; most accept Diners Club, JCB and UnionPay. Should you need cash, there are ATMs from Singaporean banks as well as ICBC & Citibank before security, as well as money exchange operated by UOB or Travelex at each terminal & FXCHANGE at levels B1 & 4 of Jewel Changi, although you will pay a small premium if doing so inside the airport. Duty free shops even offer payment in the traveler's home currency or in Singaporean dollars; make sure to check the exchange rate of your credit card issuer first.
If you have little time to roam the shops, the airport also has a dedicated online shopping page, where you can pre-order from 30 days to 12 hours before your departure flight from Singapore and retrieve your items at one of its collection centers during your transit (Terminal 1: behind Charles & Keith, Terminal 3: behind Louis Vuitton, Terminal 4: to the right after immigration & security, before Shilla duty free). You can also collect these items upon arrival before customs and at Jewel Changi, although these are subject to the Singaporean Goods and Services Tax (GST).
If you are eligible for a GST refund after shopping in Singapore, you can claim one with evidence of your passport, boarding pass, receipts, and purchased items at both the public & transit area of each terminal, as well as Level 1 of Jewel Changi.
If you're just arriving and need to buy a SIM card for your phone, there are plenty of tourist help-oriented shops that will be happy to sell you one with $50-70 of credit on it (and that's how much it will cost). 1GB of data for a week is only $7 though, so if you're only in Singapore for a short time, the bigger cards are definitely overkill. Instead, head to the money changers - you can buy a $15 SIM card there. You need to present your passport when purchasing SIM cards.
7-Eleven, Terminal 1 Level 3. For a small drink or snack that you can take for or after your flight. 2022-11-11
Bacha Coffee, Terminals 1 & 3, Level 2, +65 6343 1910. Daily 6AM-midnight. A coffee boutique offering over 200 products of Arabica loose beans, brewed in tradition since 1910 from Marrakesh in Morocco. 2022-11-16
Bee Cheng Hiang, Terminals 1,2,3,4 Level 2, Jewel Changi Level 1. Varies between 7AM to 11PM. Most famous for its bakkwa, a Singaporean delicacy resembling sweet bacon or jerky, cut in various shapes and sizes, freshly BBQed for near-future consumption or vacuum packed for longer shelf life. Also sells meat floss and mini cookies. Bakkwas from $15 2019-05-26
Cheers, Terminals 3 & 4 Level 3. For a small drink or snack that you can take for or after your flight. 2022-11-11
Discover Singapore, One at each end of all terminals. Daily 6AM-midnight. For your last minute gift ideas on Singaporean memorabilia and icons as souvenirs.
Irvin's. 7AM to 11PM or sold out. One of the new delicacies of Singapore you can effortlessly take home with: bite sized fried fish skin (or cassava or potato chips) coated with salted egg. The fish skin usually sells out by mid afternoon! Whoever tries will be addicted. 2019-05-26
TWG Tea Boutique, All terminals. Daily 6AM-1AM. A lineup of loose tea leaves with assorted local & international flavors, or enjoy the flavorful macarons. 2022-11-16
Wine & Spirits Duplex Store, Terminals 2 & 3. 24 hours. Discover a complete library of wine, spirits, and liquor from around the world, showcased in individually-designed boutiques or in a chiller you can walk into. 2022-11-11
There are two ways to connect to the Internet at the airport. One option is Wi-Fi connectivity with the WiFi@Changi access point that resets every 3 hours. Don't really count on its speed and reliability though. A much better option is to use one of the 100 standing computers throughout the airport. You have 20 minutes for each session, although you can always re-login. They are always free of charge. Meanwhile, Jewel Changi also has its own Wi-Fi hotspot called #WiFi@Jewel, also free with no limitations on usage.
Charging ports can easily be found at the sitting areas, especially those at the gates. If you are visiting Jewel Changi, you can rent a power bank for free for up to 12 hours at the Experience Concierge on Level 2.
Any local calls made within the departure transit lounge are free. You can use the public payphones or head over to the convenience stores. If you are on the land side, you can rent a smartphone or buy a prepaid card.
Passengers that have liquid, aerosols, and gels that are too big to make their way pass the security checkpoint, can take advantage of the Speedpost@Changi service. Purchase an envelope from the security offices or at the mailbox, drop them in, and wait for them to be delivered within 5 working days to most cities. You must drop them in the mailbox by 30 minutes before departure.
If you want to send some last minute postcards, you can buy stamps from the 7-Eleven on the airside of Terminal 1 on the right-hand side of the immigration control, and put the cards in the mail box behind the Aspial store. You can also drop them at Transfer F at Terminal 2 or near the GST Refund Counter at Terminal 3.
Airport maps and signs to some essential facilities are clearly indicated at various points in the terminals, although you can also just grab a free guide book to make your way through the airport. You can also scan your boarding pass at the scanner kiosk to look for which gate your flight is departing from.
While the transit area is open 24 hours, police & staff regularly go around overnight to check on connecting passengers. In this case, you just need to show them your passport and the boarding pass for your next flight.
Snooze lounges for a little nap or lounging while charging your devices can be found at all terminals. Though they are often packed, travelers do come and go quite frequently within the hour.
For a more substantial sleep on real beds, there are transit hotels in Terminals 1, 2, and 3.
Central Singapore is only 30 minutes away by taxi, so if you have a longer layover it's worth venturing into the city. There is no budget accommodation near the airport, but the Singapore/East Coast district of Geylang has plenty and it can be reached in 20 minutes by MRT.
There are two small clusters of hotels near the airport: leisure hotels near Changi Village, and business hotels at Changi Business Park. Both are under 15 minutes away by taxi.
Singapore has very strict drug laws, and drug trafficking carries a mandatory death penalty — which is also applied to foreigners. Even if you haven't passed Singapore customs and immigration and are only transiting while in possession of drugs, you would still be subject to capital punishment. Possession equally applies to prescribed/labeled medications. If you must travel with restricted/controlled medications, see "Singapore#Get in" for a link to find out what drugs/medications are restricted and to obtain permission for those restricted but permitted. Also note that in Singapore, it is an offence even to have any restricted drug metabolites in your system, even if consumed outside Singapore; Customs occasionally does spot urine tests at the airport! Additionally, bringing in explosives or firearms without a permit is also a capital offence in Singapore.
By and large, the airport is safe as police frequently patrol by Segways and buggy cars and the building is well-lit throughout the day. The airport practically never sleeps, so even at dawn there will always be a few people at some points in the airport.
Passengers sleeping or hanging around in the public areas of the airport for extended periods of time can expect to get questioned by security. You'll be fine as long as you have a departing flight within the next 24 hours or so.
While the area within the immediate vicinity of the airport houses primarily industries and offices, going a little bit further takes you to Changi Beach to the north or East Coast Beach starting from around Bedok MRT station. Grab a classic Singaporean delight in Geylang, East Coast Lagoon Food Village in the East Coast, accessible directly from the airport with bus number 36. See Singapore/East Coast for complete listings.
Or head over to the pubs and clubs in Riverside and Chinatown.