For other places with the same name, see Norwich (disambiguation).
Norwich, a two-cathedral city, is capital of the English county of Norfolk, within the larger region of East Anglia. It lies some 185 km (115 miles) NNE of London, and as well as being a convenient base for exploring the Broads and the North Norfolk Coast is also a superb destination in its own right, with a lot more to see, do and enjoy than might otherwise be expected from one of England's smallest cities.
Norwich is by no means the United Kingdom's biggest city - indeed, with a population of about 140,000, it ranks as Britain's 41st most populous city, far from a major metropolitan centre. It's frequently, and unfairly, maligned in British culture as an inbred backwater - partly due to the typical (and grossly inaccurate) Norfolk stereotype more generally, but mainly not helped by most peoples' exposure to it being solely through the comedy character Alan Partridge and his various shows portraying it as exactly that. But in reality, Norwich is nothing like what these stereotypes might suggest. Its constantly changing student population, as well as a strong professional base, a blooming retail sector, a vibrant cultural scene and a strong tradition of political radicalism and liberalism all combine to make it a liberal, cosmopolitan place to live, work in and visit.
In the 1960s, Norwich became a university city with the foundation of the University of East Anglia (UEA). In 2013, Norwich's second university, Norwich University of the Arts (NUA) was established from the much older College of Art and Design. The universities, UEA in particular, have provided an influx of new and young residents to the area, many of whom fell in love with the city and chose to stay, as do many to this day. This constant supply of "new blood" has helped the city maintain and nurture its vibrant, young and open nature.
To add to that, Norwich is a historically important city, being one of the main cities of medieval England and retaining to this day a significant heritage of medieval buildings, including the famous cathedral and the castle at the very centre of the city. Norwich also has a smaller, Roman Catholic cathedral called St John the Baptist Cathedral. One can start at the new, modern and airy Chantry Place shopping centre, with its array of big household name brands, and after only a few minutes' walk be in amongst stunning medieval buildings on cobbled streets, with much to see and do in between. Norwich manages to maintain both the convenience and excitement of a modern city while also having the feel of a small, bucolic town.
The city maintains a strong base of professional workers, with two large multinational employers, insurers Aviva and the insurance brokers Marsh, maintaining large base offices in the area, contributing hugely to the local economy and further acting as a "pull" factor into the area.
Norwich is directly served by two major trunk roads. The A11 travels in only a south-westerly direction, through Thetford, then near to Cambridge, and then via a more southerly direction onto London via the M11. The other trunk road is the A47, and this is primarily orientated in an east-west direction. To the east, the A47 ends at the once significant maritime town, and now primarily holiday destination of Great Yarmouth. To the west, the A47 links the Norfolk market towns of East Dereham and Swaffham, and then onto King's Lynn (where it links with the A10 and A17). The A47 continues westward, leaving Norfolk, onto Peterborough, where it links nearby with the A1 (also known as the 'Great North Road'), and terminates at the Roman city of Leicester, linking with a number of significant roads including the M1, M69, A6, A46 and A50.
Other major trunk roads to the wider Norwich area include the A14 (via the A11 to Cambridge), A12, A140 (via Ipswich) from London, the South East of England and the ferry port of Harwich.
Parking in the city includes a wide variety of surface and multi-storey car parks, along with on-street parking - all fee-based, some operated by the local authority (Norwich City Council), others operated by private companies.
There is also a very good 'Park and Ride' (P&R) service National Park and Ride Directory. There are six P&R car parks served by six colour-coded lines numbered 601-606. P&R buses run every 15 minutes throughout the day but stop around 7PM. Tickets are purchased from machines at the car park and are valid for a group of up to 5 people. The prices regularly change but there's generally a 25% discount for tickets purchased after noon. You'll be issued two tickets - one is to display inside the windscreen of your car and the other is to show the bus driver when boarding/alighting the bus. Note that the yellow line and car park is adjacent to the airport.
Norwich railway station (known locally and historically as Thorpe) is a terminus, and all services start/finish here. The two main routes run south to London Liverpool St (1 hr 50 min) via Ipswich (40 min) and Colchester (1 hr); and west/southwest towards Cambridge (1 hr) and Peterborough (1 hr 45 min), with some services continuing to other major cities in the Midlands and North. Connections to the North East and Scotland are available at Peterborough. There are also a handful of local services to destinations including Sheringham, Cromer, Great Yarmouth and Lowestoft.
Norwich's Surrey Street bus station is a major hub for local, regional and long-distance bus and coach services. There are regular National Express services to/from London, although the journey takes roughly twice as long as the train and can sometimes be almost as expensive. There are also regular coaches services to London's Stansted, Heathrow and Gatwick airports. All surrounding towns are served by regular (but slow) regional buses: they are mostly useful for reaching towns/villages with no train connection. Tickets for National Express buses can be purchased from the ticket counter at the bus station or booked online. For information on all bus services, call Traveline on +44 871 200 22 33 .
To/from the airport: a taxi will cost about £9 from the airport to the city centre. Park&Ride Yellow Line buses run every 7–8 minutes from the airport car park to Surrey Street bus station non-stop, however the one-way fare is £2.50 so if there's a group it's easier to buy a park & Ride ticket from the machines as this covers up to 5 passengers. Local bus 23 runs every 15 minutes from outside the airport to the city centre and costs about £1.70.
London Stansted is also within easy reach by road (65 miles), and direct trains operate from Stansted to Norwich. Regular National Express coaches from Surrey Street bus station serve Heathrow, Gatwick and Stansted; Luton airport can be reached by changing in London.
The city is on the River Wensum, a navigable tributary of the River Yare, which flows into the Broads National Park immediately after quitting the city.
There are several long distance footpaths connecting Norwich to other towns and cities.
Norwich city centre is fairly compact and can be explored easily on foot; in many cases this will be the quickest and easiest way to reach your destination. It is also a cycle-friendly city, with many major streets having separate bike lanes and also several cycle tracks along the two rivers. That said, whilst on paper there appears a significant network of cycle lanes, in practice many of these are just where somebody with a pot of white paint has marked a narrow strip in the gutter for bicycles or painted an arrow suggesting cyclists share a pavement with pedestrians which just wide enough for mother and baby buggy. Don't let that discourage you from cycling around, just be aware of the limitations of the mapped "cycle network".
City buses are mostly operated by First Nortfolk and Suffolk and are handy for reaching the train station and Riverside entertainment district, the university and the airport; however point to point journeys may be more difficult and involve changing in the city centre, where bus stops to and from different destinations are spread out along a mile of crowded pavement. The buses are in theory segregated into coloured "lines" (e.g. "Pink Line", "Blue Line"), but in truth nobody will ever refer to these and the actual colour of a bus may have no bearing on its actual route; you should instead take note of the route number as displayed on its front. Tickets can be bought from the driver using contactless payment (Visa and Mastercard only, American Express is not accepted); fares change regularly but expect to pay around £2.30 for a single-trip adult ticket. Return tickets and day pass tickets are also available from the driver (change available), via the First mobile app or from the ticket machines at the bus stops. Timetables should be taken as strictly advisory; if you are doing anything truly time-critical it's strongly recommended to get a taxi instead.
Metered taxis are fairly cheap (by British standards) and are of the purpose-built 'black cab' variety as in London, whilst telephone-booked minicabs are cheaper for longer trips. The largest minicab firm is ABC, others are Courtesy Cars and Enterprise Private Hire (not to be confused with Enterprise car hire); all of these have mobile apps. They do however book solid at peak times, so be aware you may struggle to book a cab at short notice. There is a black cab rank on Guildhall Hill (across the street from Jarrold's in the city centre) and another immediately outside the rail station; at the latter, you may need to wait for a while before one appears.
Car hire is possible, with various brands of such available, however unless you are intent on specifically travelling somewhere that's wholly inaccessible with public transport (e.g. some of the minor outlying settlements), driving within the city is very unlikely to be the best option for you. Most of the city centre core is either pedestrianised or closed to private cars. What parts of the city centre are open to cars are frequently very congested, especially on weekends and during the morning and evening rush hours, and in many cases it will be far quicker to walk directly to your destination. The "outer ring road" and "inner ring road" especially are a good way to waste twenty minutes in traffic if you happen to hit them at a bad time.
Norwich also hosts some fine parks and gardens. Many of these parks were built in the early 20th century, as a form of unemployment relief:
Norwich punches above its weight in retail terms and is regarded as one of Britain's major regional shopping centres. The Castle Quarter (formerly Castle Mall) shopping mall is joined by a major city-centre development, the Chantry Place mall (formerly Intu Chapelfield), on the site of a former chocolate factory. It has a big "Cigar entwined in a wire frame" sculpture on top to serve as a visible landmark.
Other than the shopping centres there is a big John Lewis, Marks and Spencer and local department store Jarrolds. This particular store is unusual in that it is still locally owned and gives 25% of its profits to the John Jarrold Trust, a charity that grant aids worthy causes. London Street is nearby and was England's first pedestrianised street. A wide range of independent specialist stores is concentrated around the Upper Goat Lane/Pottergate/St. Benedict's area of the city centre, known as the Norwich Lanes.
One street not to miss is Elm Hill. It's a medieval cobbled street near Norwich Cathedral that backs onto the River Wensum and is renowned for its antiques and tea shops. These include the Britons Arms (dead link: January 2023), an excellent coffee house and restaurant in a delightful thatched building dating from 1420.
That just leaves the market, which is the largest permanent outdoor market in Europe, and one of the finest city markets in the UK. Its roofs are a riot of primary colours. The market is home to over 150 stalls with an ever increasing variety of street food options and an ever changing series of pop up stalls. It was designed by the same architect as the Castle Mall, Michael Innes.
Just outside the city centre are a number of shops worth a look. Upper St Giles is home to a number of independent shops, restaurants and delicatessens. Over the bridge and down Earlham Road towards the University of East Anglia (UEA) is a fine independent organic and local food shop called the Green Grocers. You will find a good range of locally sourced food as well as catering for vegetarian and vegans. They have a Farmers' Market outside the shop every second Sunday of the month.
Norwich has a vast array of small and independent restaurants catering to most tastes and budgets, as well as hosting most of the major chains. Many of the best restaurants can be found clustered around the Norwich Lanes, the loosely-defined area roughly bounded by and including St Benedicts Street, as well as the equally olden Triangle area between Colman Road, Newmarket Road and Earlham Road.
In the Norwich Market 📍 are a lot of food stalls__undefined__. 2023-02-05
Norwich is reputed for its incredible number of pubs, and with that comes an incredible number of pubs serving incredible food. The Golden Triangle area to the west of the city centre in particular has more than its fair share of pubs serving good quality food.
Norwich was once famous for having a church for every week in the year, and a pub for every day of the year. It had the highest number of pubs per square mile in the UK.
For real ale enthusiasts, Norwich is home to the multi award-winning Fat Cat, a real ale paradise serving over 25 ales, and the only pub in the UK to twice win the prestigious CAMRA National Pub of the Year. Other popular real ale pubs in the city centre include The Coach & Horses and the historic Adam & Eve. North of the city are the King's Head in Magdalen Street, the Shed (with Fat Cat Brewery), and the Duke of Wellington, all real ale pubs with an extensive selection of ales and some cider.
There is a major beer festival, organised by the local branch of CAMRA, held every year in St Andrews Hall. Beware that it gets extremely crowded though.
The local real ale of choice is Woodforde's Wherry. Woodfordes also brew Nelson's Revenge among others. Also popular in pubs around the area are the two popular Adnams ales, The Bitter and Broadside, brewed in the Suffolk coastal town of Southwold.
There are four hotel chains operating in Norwich: Premier Inn, Travelodge, Holiday Inn and Mercure. Out of the city there are some larger golf-type hotels. Dunston Hall (owned by the De Vere group) just south of the city, and Sprowston Manor 📍 (owned by the Marriott group) just north of the city. Both are OK and generally get 4-star ratings but they are hardly hotels you would choose to go on holiday to. They have lots of facilities (spas, gold pools, etc.) and are the best place to stay around Norwich if you don’t need to be in the city centre.
You can also camp at the local campsite, which is roughly on the outskirts of the city centre:
Although Norwich is generally a safe city to visit, caution should be taken when wandering the city centre at night. Use common sense and avoid back streets; staying in groups is always a good idea. Areas to avoid during the night would be Anglia Square, Eaton Park and Cathedral Close, although there is not much to do there at night so reasons to be there are limited anyway.
Prince of Wales Road is the city's main nightlife area, and gets extremely busy and filled with drunk people on a Friday or Saturday night. The immediately adjacent Tombland is another nightlife hotspot that may be best avoided on weekend nights if you wish to avoid drunk people. Random assaults in these areas by people who are drunk beyond all reason are not unheard of.
An "SOS Bus" operates on a charitable basis from a literal yellow bus at the bottom of Prince of Wales Road (across the bridge from the railway station) as a support point late on Friday and Saturday nights. It is primarily intended for those who are out clubbing, but if you are just stuck and need help (or just somewhere safe to be) it may be of use.
The local police force are Norfolk Constabulary, with the central police station being on Bethel Street, adjacent to the large City Hall building (with a tall clock tower that acts as a local landmark) opposite the market. As with all of the UK, if you need emergency police or medical assistance, call 999. You can also reach the police on a non-emergency basis on 101, although expect to wait for your call to be answered.
Homelessness and begging is sadly a common sight in the city, as is the hard drug abuse and alcoholism that goes with it. The homeless will however generally leave you alone and do not cause much trouble; they are more likely to engage in conversation with you about their lives. Those who do pester you for money will give up if you make it clear you will not give them any.
People from Norwich are very aware of the (again, inaccurate) stereotypes of the city and its surrounds as some sort of barely-industrialised backwater or a glorified livestock market, and attitudes to these will vary from self-deprecating humour (as in the quote above) to defensive anger. It's best just not to make light of these. Jokes about inbreeding or the "Normal For Norfolk" stereotype are, it goes without saying, going to be extremely unappreciated by everyone.
In the same vein, references to the Norwich-dwelling comedy character Alan Partridge and quotes from his programmes (especially anything about the "pedestrianisation of Norwich city centre") are played out at this point and will just get you eye rolls at best - not least since these references are now literally decades old.
For urgent care, the Norwich and Norfolk Hospital has an accident and emergency department, which is most likely where you will be taken if you call 999. Certain bus lines also go directly to the hospital from the city centre.
For minor health complaints, the walk-in centre on Rouen Road may be able to assist, but you should be aware that this is not quick and it may take you quite some time to be seen, and patients will not be seen in order of arrival:
The most accessible late night pharmacy was previously the small branch of Boots located within St Stephen's Gate Medical Centre, but this appears to have closed. There are no late night pharmacies open in Norwich city centre as of 2022. Your best bet is the Lloyds Pharmacy located within the Sainsbury's on Queens Road, however it closes at 8PM most nights, earlier on Sundays:
Norwich and surrounds have 4G mobile connectivity from all UK carriers. As of April 2022, the city centre has 5G from EE, O2 and Three.
The city doesn't have any Internet cafes; Norwich Library (at the Forum in the city centre) has computers available for use however, and various coffee shops will have free Wi-Fi available.
In parts of the city centre, Free Wi-Fi (dead link: January 2023) is available while out and about courtesy of a local business group, but the coverage and speeds are both fairly patchy and this isn't generally the best or most reliable option; but it will work in a pinch.